No additional options are available on ready-to-wear items unless otherwise noted.

Frequently Asked Questions

To assist you with your robe search, here are some answers to common robe questions. Please note our robe return policy below.

Question: How long does it take for custom robes?

Answer: It generally takes between 6 - 8 weeks.

Question: What if we can't wait that long?
Answer: There are a limited number of styles stocked in standard sizes available in the "Qwick-Ship line". Pulpit and judicial robes are well represented in Qwick-Ship! Basic choir robes for adults and children are available in several colors. There may be a short time when your size or style desired is in production and not currently on the shelf. Orders are shipped on weekdays and typically only within 24 hours after receipt from the manufacturer.

Question: What about shipping time for these Quick-Ship items?
Answer: Within the U.S., we can provide very fast service, as long as your selection and size are in stock. Orders are shipped on weekdays and typically only within 24 hours after receipt from the manufacturer. We need a target date to know the shipping method that will meet your date at the most reasonable cost.  Please communicate your needs as specifically as possible to expedite your order. Generally, the faster you want it, the more it will cost to ship it.

Question: What is the cost? (Note: all prices are in U.S. Dollars)
Answer: Please note that there is a $25.00 minimum for all online orders.  We accept ALL major credit cards.

Question: Are the robes machine washable?
Answer: The answer is yes if monograms, or special fabric textures that require special care are not used, however, professional dry-cleaning is highly recommended for all robes.

Question: How can I get started on our search for a robe?
Answer: You are invited to browse our online catalog and place your order online from the Online Store.

Question: How do we contact you?
Answer: You may call us at 1-866-234-ROBE (7623) or (301) 352-5991. Email: Brenda@davisrobes.comm

How do I take accurate measurements?
Answer: Our catalogs explain the measuring process very well and there is a diagram with measuring instructions below. Your robe will fit beautifully if you provide ACCURATE measurements. Please see our return policy below.

1) Chest at the fullest part (a man's suit-coat size)

2) Total height wearing the shoes you would wear in the robe. Ladies, please wear your shoes with the heel height you normally wear when you take your height measurement.

3) Sleeve measurement (corresponds to a man's shirt- sleeve size) Choir robes will fit standard adult arm lengths. Please see the diagram (left) as a reference. The arm must be bent and held at shoulder height in front of the chest. The measurement must be taken with a flexible tape. Start at the center of the back of the neck and go over the shoulder, around the back of the elbow to the wrist.

4) Floor clearance- (how long the hem should be from the floor). Use a ruler, stand with the appropriate shoes and measure the number of inches from the floor to where you want the bottom of the hem to stop. Anywhere from 4 -8 inches is fine, it's strictly your personal preference. All robes for a single choir are made with the same floor clearance.

5) Neck measurement is needed for styles with standing collars.

6) Band Cinctures: These are usually worn over street clothing, including pants and belt, as well as over a clergy cassock. Therefore, it is very important to add a few inches beyond your normal belt size! To measure for a band cincture, wrap a tape measure around the stomach where the cincture will be worn (over street clothing). Add 4" to this measurement to allow for cassock thickness and comfort.

Question: If we decide to order, what are the financial arrangements?

Answer: Please note that to place an order online, the order amount must be a minimum of $25.00.

Question: I'm not in the United States. Can I purchase robes from Davis Robes?
Answer: We do not ship orders outside of the United States.

Return Policy

Custom-made robes ARE NOT returnable in most cases. Most choir robes and academic regalia are in the custom category. For anything in our Quick-Ship line, our policy is as follows:

Call or email us immediately if your robe is unsatisfactory. DO NOT SHIP IT ANYWHERE UNTIL YOU HAVE CONTACTED US. All questions or problems regarding orders must be directed to us, the retailer, NOT our wholesale supplier.

DO NOT WEAR YOUR ROBE or use your purchase until you are sure you are satisfied, as we cannot accept returns on worn garments or used merchandise. If you intend to return any items, we must have e-mail notification immediately in order to provide the return shipping information. Please do not return any merchandise without contacting us first. All unworn or unused items must be returned to the supplier within 10 business days of receipt for exchange or refund.

If there is shipping damage, please save the packaging until our carrier has inspected it for insurance purposes.

If the garment is flawed or defective, contact us immediately for return instructions.

If the return is the result of the customer providing incorrect measurements or information, the customer will pay the shipping costs for the return and reorder of the purchase.

Time and money is lost while sending robes back and forth to find one that fits. Most problems with fit occur because the robe recipient did not actually take accurate measurements. We strongly recommend using our measuring techniques and reviewing the diagram presented on this page.

Standard Shipping Charge Information (based on order total amount)

$0-$25.00		$10.00
$25.01-$75.00		$15.00
$75.01-$100.00		$20.00
$100 and over		$25.00
In 2 business days		$75.00 (additional)
Standard Overnight		$100.00 (additional)